Atlas CompoundsUSA

Support

FAQ.

Common questions from our research community.

Who can purchase from Atlas Compounds USA?

Our products are sold exclusively to licensed researchers, scientists, and qualified industry professionals. By completing a purchase, you confirm you are purchasing for legitimate in vitro laboratory research purposes only. We do not sell to the general public for personal use.

Are your products safe for human consumption?

No. All products sold by Atlas Compounds USA are strictly for in vitro laboratory research and are not intended for human consumption, veterinary use, or clinical application. They have not been evaluated by the FDA and are not approved for therapeutic use. Do not consume these compounds.

What purity standards do your compounds meet?

All compounds are tested to ≥98% purity by HPLC analysis. We source exclusively from ISO-certified synthesis facilities and conduct independent third-party verification on every batch. A Certificate of Analysis (CoA) is available for every product upon request.

How do I request a Certificate of Analysis (CoA)?

Email support@atlascompoundsusa.com with your order number and the compound name. CoAs are typically sent within one business day. We maintain CoA records for every batch we ship.

How should I store my compounds upon receipt?

Lyophilized peptide powders should be stored at −20°C in a desiccated environment. Avoid repeated freeze-thaw cycles. Once reconstituted, store in aliquots and use promptly. Specific storage conditions are provided on each product's CoA and product page.

Do you ship internationally?

We currently ship exclusively within the continental United States, Alaska, and Hawaii. International shipping is not available at this time. It is your responsibility to ensure compliance with all applicable laws at your destination.

What is your return policy?

Due to the nature of research compounds, we generally do not accept returns. We will issue refunds or replacements for orders damaged in transit, wrong products received, or confirmed lost packages — provided you notify us within the specified timeframes. See our full Returns Policy for details.

How long does shipping take?

Standard shipping typically takes 5–7 business days after processing. Express shipping (2–3 business days) is also available at checkout. Orders are processed within 1–2 business days of payment confirmation. Tracking is provided for all shipments.

Are your compounds legal to purchase?

The legal status of research compounds varies by jurisdiction. It is the buyer's sole responsibility to verify that purchasing and receiving our products complies with all applicable federal, state, and local laws. We ship in good faith based on the representations made by the purchaser.

Do you offer bulk or institutional pricing?

We work with research institutions and contract labs on volume pricing. Contact our support team at support@atlascompoundsusa.com with your institution's information and required quantities to discuss pricing.

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